Community Mediation & Resolution

Mediation is a useful option for dealing with many different types of disputes in the community. By working through a neutral third party, people are given the opportunity to establish their own agreement.

What Kinds of Conflicts Can Be Handled?

  • Breach of Contract
  • Consumer/Merchant
  • Employer/Employee
  • Family Problem
  • Harassment
  • Interpersonal Dispute
  • Landlord/Tenant
  • Neighbor/Neighbor
  • Noise
  • Petit Larceny
  • Property Dispute
  • Restitution for Damages
  • School Problems
  • Small Claims
  • Theft of Services
  • Violation of Town/City Ordinance
  • and more…


For more information or to make a referral, please contact
us at:

Tammy Patterson, Mediation Program Director

Resolution Center of
Jefferson and Lewis Counties, Inc.

200 Washington Street, Suite 207

Watertown, New York 13601

Jefferson County: 
(315) 785-0333

Lewis County (315) 376-7991

Email:   This email address is being protected from spambots. You need JavaScript enabled to view it.

Think you might like to volunteer?  Click the Volunteer link for more information!


A unique process where mediators help people to understand each other’s point of view, balance the conversations so that all are heard and encourage parties to explore available solutions for a mutually acceptable agreement. Agreements can be submitted to attorneys or courts, if needed, for legal or judiciary review.
Mediators are objective, non-judgmental and impartial. They do not give legal advice or provide counseling.
Another option when a face-to-face meeting is not possible. A staff member consults with both parties by phone conference call to establish their understanding and drafts an agreement.
Conflict Coaching
A coach works one-one-one with a client to achieve more clarity about the situation, consider options for managing the situation, develop communication and negotiation skills, and/or create an action plan for addressing the situation.
Restorative Justice
A process to involve the stakeholders in a specific offense to collectively identify and address harms, needs and obligations, in order to heal and put things as right as possible.
Peacemaking Circle
A way to bring people together to have difficult conversations and to work through differences. It can be used for decision making and problem solving in families, schools, workplace and the criminal justice system.